CRM Architect Consultant

1. CRM Architect consultant Ensure the implementation of Enterprise Architecture missions: Describe IT architecture for Retail Banking. Ensure coherence in architecture and cover all IT assets of the business. Participate actively in projects to support Retail in new implementation. Language skills: English mandatory (oral + written). French or/and Dutch (good communication skills). Localisation: Brussels Required skills: a) Background/Education: Master degree (engineering or IT) or equivalent. b) Personal skills : - Strong analytical skills - Stress resistant - Good communication skills (written, oral, and presentation). - Team-worker, with ability to work autonomously. - Solution driven. - Ability to manage multiple projects in parallel. c) Business skills: - At least, 3 to 5 years experience in bank sector in a similar position, with preference in Retail banking (channels, front end, including CRM). - Experience in Enterprise Architecture projects. - Experience in project management and implementation of changes. d) Functional experience required: - Experience in Retail banking - Knowledge of Architectural Models Objective of the job - Support Retail projects to ensure that they receive an effective architecture attention. - Ensure that the description and update of the current and target Retail architecture are done with consistency, relevance and quality. - Leadership in continuous development of the architecture practices inside Retail Banking. - Define the Enterprise Architecture practices and solve Retail architectural issues. - Professionalize quality check in the demand phase of Retail projects (cost-quality trade-off) and check with existing application landscape (synergies, re-use) - Increase maturity level of architecture practices. - Identify first wave of optimization opportunities for the asset base. Send your up-to-date CV to and call me on the number 03/205.93.46.